Authorise Excess Payment

Documentation posted to you recently contains details of the excess payment applicable to your insurance claim, along with a Payment Advice document. Please note that repairs can only commence at your property once AuscoBuild has received your excess payment and authorisation from your insurance company.

Pay Online
Please use the form below to authorise payment of your excess online via our secure system.
Note: Credit card transactions are not automatic. A member of our staff will approve the payment before it is deducted from your account.

Reference Number: (Located on your Payment Advice document)
Excess Amount: (Please use two decimal places, e.g. 25.00)
Your Email Address: (Address where we will send your receipt)

Pay by phone
To pay by credit card over the phone, please call 1300 720 620 during business hours and have your AuscoBuild reference number on hand. A receipt of the transaction will be posted to you upon request.



Disclaimer: By submitting your payment online you are acknowledging and authorising AuscoBuild to proceed with the works as per your Scope of Works. For full terms and conditions please refer to your Scope of Works.

Refund Procedures: Should you decide not to proceed with works after you have paid your excess, a refund of your excess payment will be completed within 7 business days after written notification from your Insurer/Loss Adjuster.



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